Frequently Asked Questions (updated 11/05/2010)


How do I apply for food stamps, emergency cash and/or Medicaid in Florida?

Go to the Access florida homepage at www.myflorida.com/accessflorida. You can find more questions and answers regarding food,
medical, and emergency funds at www.gethelpflorida.org/faqs2.shtml.


How do I apply for unemployment benefits in Florida?

Go to the Florida Agency for Workforce Innovation at www.fluidnow.com. If you have more questions about unemployment, you can find
answers at the www.gethelpflorida.org/faqs2/jobs.shtml#unemployment.


Can you help me find a job or change careers?

Yes, we can help you access employment websites and online applications. You can start with www.employflorida.com. If you need more information about jobs, job fairs, and employment assistance, go to www.gethelpflorida.org/help2/jobs.shtml#jobs.


Can you help me write a resume?

Yes, we have several tools that will help you create a resume. Call or visit your local library for more information.


I need money for college. Where do I start?

Complete an online FASFA form at studentaid.ed.gov. You can also learn about applying for other grants, loans, and scholarships at www.facts.org. You can more college funding resources at www.gethelpflorida.org/help2/education.shtml#college.


Can you help me find information about starting a small business?

Yes, we can help you access resources that will help you write a business plan and learn about financing your business, as well as other related topics. You can start with the Small Business Administration at www.sba.gov. Find more small business resources at the www.gethelpflorida.org/help2/business.shtml#sba.


Can you help me find forms to file my taxes?

Yes, you can print out tax forms or use our computers to file online. For federal income taxes, go to www.irs.gov. You can find more tax questions and answers at www.gethelpflorida.org/faqs2/consumer.shtml#taxes.


Can you help me find trusted medical information?

Yes, you can start with www.medline.gov. You can find more trusted medical resources at www.gethelpflorida.org/help2/medical.shtml.


What if we have a natural disaster such as a hurricane? Can you help me?

Yes, you can get information about how to prepare before the storm, locate shelters, and file FEMA forms after the disaster. FEMA forms can
be accessed at www.fema.gov. You can find more disaster-related resources at www.gethelpflorida.org/faqs2/disaster.shtml.


Can you help me find resources to avoid foreclosure?

Yes, you can also find a list of resources to avoid foreclosures in Florida on the U.S. Department of Housing and Urban Development site, www.hud.gov/local/fl/homeownership/foreclosure.cfm. You can also get more resources from www.gethelpflorida.org/help2/foreclosure.shtml.


Can you help me get a free cell phone?

Yes, you can also can apply for a free cell phone at Safelink Wireless, www.safelinkwireless.com/EnrollmentPublic/home.aspx. You can
find more phone resources at http://www.gethelpflorida.org/help2/utility.shtml.


Can you help me find information about the Head Start program?

Yes, the Early Childhood Learning & Knowledge Center has a list of FAQs, including how to apply. Find more child help resources at http://www.gethelpflorida.org/help2/child.shtml.


I want to buy a home in Florida, can you help me?

Yes, the U.s. Department of Housing and Urban Development has a list of Florida homebuying resources at www.hud.gov/local/fl/homeownership/buyingprgms.cfm. You can find more homebuying resources at http://egov/help2/homebuying.shtml.


Can you help me find legal help?

Yes, we have a list of legal resources available at Get Help Florida, http://www.gethelpflorida.org/help2/legal.shtml.


Can you help me find more information about Medicare?

Go to the Medicare.gov page to get more information about Medicare. You can find more federal and state resources for seniors at http://www.gethelpflorida.org/help2/senior.shtml.


Can you help me find VA loans and other benefits?

Floridavets.org has a list of benefits and veteran loan information is available at the govloans.gov site. You can find more veteran resources at http://www.gethelpflorida.org/help2/veterans.shtml.


Can you help me find out if I am eligible for social security benefits?

Yes, you can apply at the site http://www.ssa.gov/applyfordisability/. You can get more Social Security information at http://www.gethelpflorida.org/help2/government.shtml#benefits.